MiiTel Scan to Call: A VoIP Solution for Toll-Free Customer Service

July 02, 2025
RevComm Inc.

RevComm has once again introduced the MiiTel Scan to Call feature, an internet-based communication solution that allows customers to contact a business’s service without using phone credit, an app, or a SIM card.

Through the MiiTel Scan to Call feature, companies can create a dedicated phone link (Call Link) and QR Code that can be embedded across various media, such as websites, social media, and printed promotional materials. With just one click or scan, customers are instantly connected to the business’s service through a browser on either a mobile or desktop device.

In addition to making access easier for customers, MiiTel Scan to Call also gives companies flexibility in configuring inbound calls, including features such as IVR (Interactive Voice Response), call transfers, a form for collecting caller information, descriptions or instructions displayed before the call, and the option to display the company logo on the call screen to strengthen branding.

MiiTel Scan to Call is designed to help companies speed up customer response times, increase sales conversions, and expand service accessibility. This innovation can be used by businesses across various industry sectors, such as banking and financial services, hospitality, F&B, and many other industries that rely on direct communication with customers.

MiiTel Scan to Call is one of the innovative features of MiiTel Phone, a VoIP phone system equipped with AI Analytics. More than just a calling tool, MiiTel Phone enables smarter calling activity through its ability to automate recording and transcription, as well as analyze communication performance, helping to improve the performance of sales teams and call centers alike.

MiiTel Scan to Call is an ideal solution for companies looking to have a toll-free call center system that is affordable, easy to access, and sophisticated. MiiTel is trusted by more than 110,000 users across 3,000 companies in Japan and Indonesia.

RevComm, Inc.
https://www.revcomm.com/en

All company and product names mentioned are trademarks or registered trademarks of their respective owners.