Services
Voice analysis AI MiiTelMiiTel
MiiTel is an AI-powered voice analytics tool that optimizes all conversations,
whether by phone, web conference, or face-to-face.
It can be widely used, from eliminating black boxes to leveraging conversation data.
※1 The only Asian company to be selected
※2 "Market Trends for Conversational AI Solutions 2022 Edition" published in October 2022 (Deloitte Tohmatsu Research Institute)
Services powered
by MiiTel voice analysis AI
Phone call analysis AIMiiTel Phone
MiiTel Phone analyzes and optimizes calls in inside sales and telephone sales using AI. Based on the analysis results, an AI coach provides specific improvement proposals, enabling self-coaching.
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Online meeting analysis AIMiiTel Meetings
MiiTel Phone analyzes and optimizes all online meetings, such as business negotiations and internal meetings, using AI. It aggregates vast amounts of meeting data, providing users with unique insights that are specific to remote settings, enabling self-coaching.
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Face-to-face conversation analysis AIMiiTel RecPod
MiiTel RecPod optimizes offline (face-to-face) communication, such as in-person sales and counter services, with AI. It enables self-coaching to maximize the effectiveness of time- and labor-intensive face-to-face communication.
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Call center analysis AIMiiTel Call Center
MiiTel Call Center optimizes call center calls with AI. Features such as real-time FAQs and alerts for complaint occurrences not only enable self-coaching for agents but also provide powerful support for supervisors.
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